Corrections
We publish dated, checkable numbers, so we will sometimes be wrong. Every error we find in something already published is listed here with a date — including the ones nobody noticed.
The policy
- Factual errors — a wrong price, feature, or security claim — are corrected in place, with a dated note on the page itself, and listed here.
- Material errors, meaning ones that could have changed what somebody bought, say so explicitly below. We do not quietly downgrade our own mistakes.
- Stale prices are a different thing from errors. Every commercial page shows the date its figures were verified, and a weekly job re-checks every tracked product. Movements go to the price-change log, not here.
- Reporting one: tell us. We acknowledge within 72 hours, and we will credit you if you want us to.
Correction log
What we said. That the 1Password Teams Starter Pack covers a maximum of ten members, and that member eleven forces a move to 1Password Business at $8.99/user — taking the bill from $24.95 to $98.89.
What is actually true. The pack runs to twenty. 1Password’s pricing page states it "includes up to 10 members. You can add up to 10 additional seats, for 20 members total," at $4.99 per additional seat. Member eleven costs $29.94, not $98.89. A cliff does exist, but at member twenty-one, where the plan stops being purchasable at all and the bill goes from $74.85 to $188.79.
Did it matter? Material. We told growing teams not to build on the pack if they expected to pass ten people. On the corrected figures the pack is cheaper than Bitwarden Teams from seven people all the way to twenty — the opposite of the advice we gave.
What we said. That Capsule CRM bills annually only, stated on three live pages.
What is actually true. Capsule does offer monthly billing; the option sits behind a JavaScript toggle we had not rendered. Four claims were corrected. The dataset now distinguishes "no monthly billing" from "monthly billing exists but we have not verified the rate", so the mistake cannot recur silently.
Did it matter? Material. "Annual only" implies no mid-term exit, which is a reason to reject a product outright. Capsule was carrying a penalty it had not earned.
Why this page exists
Most sites publishing software prices do not date them, do not source them, and never tell you when they were wrong. That is not carelessness — it is the business model, because an undated page never has to be maintained and never has to admit anything.
We would rather be checkable. If this log ever sits empty for a long stretch, the likelier explanation is that we stopped looking, not that we stopped making mistakes.